Pump issues (Rigi Infla10 AX), please help.

[richard_goes_bionic]

Hi, in short. Doctors policy is cycling after 6 weeks, had to much pain so postponed for 2 more weeks but started to drag down the device in scrotum. Tomorrow is week 10 post surgery and still not possible to cycle. Tried with both hands to squeeze the bloody pump but stays hard like a marble. Is there a breaking point the first time which needs tremendous force like to open a valve.
I also try to press the deflation button but nothing happens.
I read some put there junk on a wooden surface or kitchen counter to activate?
The Rigi webside says this.
Pulse™
With the soft pump from Rigicon; easy and quick filling and emptying of fluid.
So far it is a joke.
I am afraid can there be something with the tubing, like you bend your gardenhose 45 degrees the water stops that causes this problem.
In addition the pump occupies to much space in my scrotum and interferes with my left testicle that cause discomfort and some pain which goes all the way to my kidney.
I would appreciate your feedback if you had similar issues.
Richard