I'm putting this thread to bed. I emailed the Director of Surgical Services at Virginia Urology/ Stony Point last week Friday and explained my continuing issue. She checked and emailed back that I should call medical records on Monday morning again
and ask specifically for the Operative Reports, EKG trace, etc. I did call back on Monday just after 9 am and spoke to Ciara who listened patiently while I laid out the story of my frustration. I mentioned the fact that the director was on my side with this request and Ciara promised to investigate and would respond to me NLT Tuesday at close of business. On Tuesday mid-afternoon, I received an email from Ciara WITH the surgeon's detailed, unaltered description of my procedure and the EKG trace showing my left bundle branch block that came back to haunt me from 2000. I was deemed OK and my implant was completed. For those purists, the link to find out the electrical problem in my heart (that has not impacted my life thus far one iota) is: https://www.cedars-sinai.org/health-lib ... block.html
Per my 2018 New Years resolution, I immediately responded to Ciara with a glowing THANK YOU email to let her know how at peace I was since she helped me. I also CC'd the director on the same email to let her know how well Ciara had performed and how pleased I was.
For Dave52: No, I still don't know the details of the Titan unit that was installed, type of pump, size of the reservoir or any sticker serial numbers. I will ask those questions when I receive training from my surgeon's PA on 12/17. More later...
Thanks guys for keeping me honest and focused. I just can't comprehend why some
surgeons don't think the product and process information is damned important to us on the receiving end.
72 y/o; wed 49 yrs; ED 15+ yrs. Fired by 1st doc (Szobota - VA Uro) 4 too many q's & contact w/ Coloplast rep. New doc: Ellen (VA Uro) implanted 11/8/18. 22cm Titan + one 2cm RTE each side; moron doc, intake/ discharge nurses! Will NEVER do it again!